Jira Practice Checklist - Fresher Tester

1. Checklist tao Bug Report dung chuan

Kiem tra day du cac thanh phan truoc khi submit bug

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Chua bat dau

Summary viet theo format: [Module] - Mo ta ngan gon van de Vi du: [Login] - Khong the dang nhap voi email hop le

Blocker

Priority duoc dat dung muc: Blocker / Critical / Major / Minor / Trivial Dua vao muc do anh huong den nguoi dung va chuc nang chinh

Critical

Steps to Reproduce day du, ro rang, co the tai hien duoc Danh so tung buoc, bat dau tu trang thai ban dau

Expected Result: Mo ta ket qua mong doi theo dung requirement Tham chieu den acceptance criteria neu co

Actual Result: Mo ta chinh xac dieu gi dang xay ra thuc te Khong viet chung chung, can cu the loi gi, hanh vi gi

Attachment: Dinh kem screenshot hoac video man hinh loi Dung ten file ro rang, khong de ten mac dinh nhu Screenshot_001.png

Required

Environment: Ghi ro moi truong test (OS, Browser, version App) Vi du: Windows 11 / Chrome 120 / App v2.3.1 / Staging

Link den Test Case lien quan hoac ticket requirement Su dung tinh nang Link Issue trong Jira de lien ket

Assign cho dung nguoi: Dev phu trach hoac Team Lead quyet dinh Khong bo trong truong Assignee khi da xac dinh duoc nguoi xu ly

Label va Component duoc gan dung de de loc va tim kiem sau nay Dung label nhat quan voi team: regression, ui-bug, api-bug, data...

2. Checklist quan ly Test Case

Dam bao test case duoc viet va quan ly hieu qua tren Jira

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Chua bat dau

Moi test case co Title ro rang, doc xong biet test cai gi Format: Verify [hanh dong] khi [dieu kien] thi [ket qua]

Precondition duoc ghi ro: dieu kien can co truoc khi thuc hien test Du lieu test, tai khoan, trang thai he thong can chuan bi

Test steps ngan gon, moi buoc chi lam 1 viec duy nhat Tranh viet 1 buoc co nhieu hanh dong phuc tap, kho theo doi

Test case duoc gan vao dung Epic hoac Story tren Jira board Giup track coverage va biet test case thuoc feature nao

Status test case duoc cap nhat sau moi lan thuc hien: Pass / Fail / Blocked Khong de status "In Progress" keo dai khi da co ket qua

Review lai test case sau khi requirement thay doi, cap nhat kip thoi Danh dau Obsolete neu test case khong con phu hop

3. Checklist Workflow Sprint

Quy trinh lam viec dung trong 1 sprint Agile

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Chua bat dau

Viet test case TRUOC khi dev hoan thanh code (shift-left testing) Doc requirement ngay dau sprint, viet test case trong khi dev dang code

Best Practice

Tham gia Sprint Planning: hieu ro scope, acceptance criteria tung ticket Dat cau hoi ngay neu requirement chua ro, khong de den luc test moi hoi

Move ticket sang "In Testing" ngay khi bat dau test, cap nhat trang thai lien tuc Team biet duoc ai dang test cai gi, tranh 2 nguoi test trung nhau

Verify bug sau khi dev fix TRONG VONG 2 NGAY lam viec Khong de bug "Resolved" keo dai, anh huong den sprint velocity

SLA 2d

Chay Regression Test truoc ngay release / end of sprint Tat nhat check lai cac chuc nang chinh, su dung label "regression" de loc test case

Bao cao testing progress trong Daily Standup: hoan thanh bao nhieu, con lai bao nhieu, blocker Dua vao Jira board de bao cao con so chinh xac, khong noi chung chung

Close hoac Won't Fix cac bug khong con phu hop cuoi sprint sau khi confirm voi team Ghi comment ly do truoc khi close de lam lich su tham khao

Tong ket Sprint: dem bug theo severity, tinh pass rate, ghi note Retrospective Su dung Jira reports: Burndown Chart, Bug Report, Test Execution Report

4. Checklist dung Jira hieu qua

Cac ky nang nang cao su dung Jira nhanh hon va chinh xac hon

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Chua bat dau

Tao va luu Filter ca nhan: loc bug theo sprint, assignee, status, priority Dung JQL: project = "PROJECT" AND assignee = currentUser() AND status != Done

JQL

Biet dung Keyboard Shortcut de lam nhanh hon: C (tao issue), / (tim kiem), G+B (board) Nhan ? de xem toan bo shortcut khi dang o trang Jira

Shortcut

Dung @mention trong comment de notify dung nguoi, tranh gui email ngoai Tat ca trao doi lien quan den ticket nen duoc ghi trong comment cua ticket do

Thiet lap Dashboard ca nhan voi cac gadget: My Open Issues, Sprint Burndown, Bug Stats Dashboard giup nhin tong quat tinh trang cong viec chi trong 1 man hinh

Dung Bulk Edit khi can cap nhat nhieu ticket mot luc: assign, label, sprint, status Tu Issue Navigator: chon nhieu ticket, Actions > Bulk Edit de cap nhat dong loat

Pro tip

Tong ket tung phan

Bug Report

Test Case

Sprint Workflow

Dung Jira

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